Products affected: DM100®i, DM125™, DM200L™ DM225™
The message Meter not authorized is displayed on the meter.
The installation process has not been completed.
ResolutionUPDATED: May 8, 2018
To clear message:
- Ensure that your system is connected to PC Meter Connect, a SmartLink™(DM100®i, DM200L™), a USB Ethernet Connectivity Kit (DM125™, DM225™), or WiFi Connection Device (DM125™, DM225™) in order to communicate with the Pitney Bowes Data Center. If your meter is not yet connected, see the DM100i, DM125, DM200L, DM225 Install Guide.
- Select Authorize.
- Follow the prompts to complete the installation process.