Error Code: 081C, Resolve on the DM100i, DM125, and more

Products affected: DM100®i, DM125™, DM200L™, DM225™


Error code 081C is displayed on the meter.


A failure with an internal component is preventing normal operation of the meter.


UPDATED: May 7, 2018
You may be able to clear the error by restarting your meter. Follow these steps to restart safely:
  1. Unplug the power cord.
  2. Wait one to three minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
If the issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Please have your model number ready.