Products affected: DM100®i, DM125™, DM200L™, DM225™, DM300C™, DM400C™, and DM450C™
The meter displays error code 2441 and the meter will not print.
An error has been reported in the printer.
ResolutionUPDATED: April 14, 2016
Restart your meter. Here are the steps to follow for a safe restart:
- Unplug the power cord
- Wait one to three minutes
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
- If the issue is unresolved after following these steps, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.