"Balance Too Low" or "Insufficient Funds" message on a Pitney Bowes postage meter
Learn how to resolve the message "Balance Too Low" or "Insufficient Funds" on the DM100i, DM125, DM200L, DM225, DM300c, DM400c, DM450, DM475, mailstation, mailstation2, SendPro 300, DM300C, DM400C, DM450C, DM475, DM Infinity, Connect+ 500W, Connect+ 1000, Connect+ 2000, Connect+ 3000, SendPro P1000, SendPro P1500, SendPro P2000, SendPro P3000, SendPro C Lite, SendPro C, SendPro+, SendPro C Auto.
Products affected: DM100®i, DM125™, DM200L™ DM225™, mailstation™, mailstation2™, SendPro® 300, DM300C™, DM400C™, DM450C™, DM475™, DM Infinity™, Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro® P1000, SendPro® P1500, SendPro® P2000, SendPro® P3000, SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto (2H00, 8H00, 9H00)
Issue
Your meter displays the message "Balance too low" or "Insufficient funds" when you refill postage.
Cause
Your postage account does not have sufficient funds available.
Resolution
Refill your meter for a smaller amount or add funds to your postage account.
UPDATED: October 11, 2023