Products affected: DM100®i, DM125™, DM200L™, DM225™, SendPro 300®
Your meter displays "Screen File Mismatch" and does not boot up.
Your internal meter software has malfunctioned.
ResolutionUPDATED: July 17, 2019
You may be able to clear this error by restarting your meter. Follow these steps to restart safely:
- Unplug the power cord.
- Wait one to three minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.