Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The meter displays error code 1EF4 and may not run mail.
The memory device that stores the accounting data has failed.
ResolutionUPDATED: September 1, 2017
You may be able to clear the error by restarting the meter. Follow these steps to restart safely:
- Unplug the power cord.
- Wait one to three minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.