Products affected: DM100®i, DM125™, DM200L™ DM225™, DM300C™, DM400C™, DM450C™, and DM475™
The meter displays error code 248C.
Your jam release lever is in the open position.
ResolutionUPDATED: April 13, 2016
Follow these steps to resolve error code: 248C:
- Close the jam release lever
- Turn the jam release lever counter-clockwise
- If these steps do not resolve this error, restart your meter. Follow these steps for a safe restart:
- Unplug the power cord
- Wait one to three minutes
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
- If the issue is unresolved after following these steps, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.