Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, DM Infinity™
The meter displays error code 1ED6 and no mail may be run.
The external memory device has failed or become corrupt.
ResolutionUPDATED: September 1, 2017
You may be able to clear the error by restarting the meter. Follow these steps to restart safely:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.