Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, DM Infinity™
The meter displays error code 1E07 and will not run mail.
The memory device is missing or malfunctioning.
ResolutionUPDATED: July 9, 2018
- Remove the memory device. The memory device is a flash drive/thumb drive located in one of the USB ports on the back of the meter.
- Replace the memory device.
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.