VERIFIED SOLUTION i

"Low Sector" message on the DM300-DM475

Products affected:
DM300c / DM400c / DM475c (G920)
DM300M / DM400M / DM475M (G922)

Issue

The meter displays the message Low Sector and will not print or display the Home screen.

Cause

The internal meter software has failed.

Resolution

UPDATED: 10 September 2019
You may be able to clear the error by restarting the meter. To restart safely, follow these steps:
  1. Unplug the power cord from the rear of the meter. Wait three minutes.
  2. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.