Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The meter displays error code 1315 and will not run.
A feeder motor bind has been detected.
ResolutionUPDATED: September 1, 2017
To resolve this issue:
- Remove all mail from the mail deck.
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.