Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The meter displays error code 1965 and will not print.
A cover is open.
ResolutionUPDATED: September 1, 2017
- Make sure that all blue jam release handles are closed and all covers are completely shut.
- If the error is still displayed, restart the meter:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.