Error Code: 1680, How to resolve on the DM500, DM800i and more

Products affected: DM500™, DM525™, DM550™, DM575™, and DM800i™


The meter displays error code 1680.


The internal meter software has malfunctioned.


UPDATED: September 1, 2017
Restart your meter. Here are the steps to follow for a safe restart:
  1. Turn the power off with the power switch
  2. When the display turns off, wait one to three minutes then turn the power switch back on
  3. If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.