Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The meter displays error code 1103 and will not rate mail.
The rate files are corrupt or missing.
ResolutionUPDATED: May 2, 2018
A download may resolve the error:
- Press Menu
- Select Setup
- Press the Down Arrow
- Select Updates and Add-Ons
- Select Check for Updates