VERIFIED SOLUTION i
Products affected: DM300C™, DM400C™, DM450C™, and DM475™, DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The machine displays error code 2C02.
The meter can no longer process E-certified mail.
ResolutionUPDATED: September 1, 2017
You may be able to clear the error by restarting the meter. Follow these steps to restart safely:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.