Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™
The meter displays error code 306 or error 1806 and will not refill.
The meter was unable to connect to Pitney Bowes.
ResolutionUPDATED: May 21, 2018
You may be able to clear the error by restarting the meter:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.