Products affected: DM100®i, DM125™, DM300C™, DM400C™, and DM475™
The meter displays error code 2442 and may not print.
An internal component of the meter may be jammed.
ResolutionUPDATED: March 7, 2017
You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:
- Unplug the power cord; wait one minute
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet