VERIFIED SOLUTION i

Getting error: Cannot find the Paramics path V6

Product: Paramics
Version: V6.3

Issue

Getting error: Cannot find the Paramics installation directory path under V6​
If it does not find these registry entries, then this error may be seen.

 

 

 


 





 

Cause

Cause: When V6 installs it writes out three registry keys at below path:

HKEY_CURRENT_USER\Software\Portrait Software\Paramics

  • installType (Should be "Full" for a full install)
  • installVersion (Should be V6 or above)
  • installPath (The directory the user installed Paramics to i.e.  c:\program  files\paramicsv6)


If it does not find these registry entries then this error may be seen.

Resolution

UPDATED: March 28, 2017
Two possible solutions:
  • Run Regedit
Find the keys above and verify they are written to the correct place. If not then contact Paramics support and tell us where they were written.
  • Uninstall Paramics, Reinstall Paramics, Reboot. Reinstall Historical Addon.
For all the above options ensure the installer is run as administrator or there may be issues writing to the registry.