Error Code: 2512, How to resolve on the DM100i and DM125

Learn how to resolve error code 2512 on the DM100i and DM125.

Products affected: DM100®i and DM125™

Error code 2512 is displayed and the meter will not print.

Your meter has detected an error with the internal printer.

You may be able to clear the error by simply restarting your meter. Follow these steps for a safe restart:

Unplug the power cord and wait one minute
Plug the power cord back in, ensuring that it is plugged directly into a wall outlet

If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 02 October 2023