Products affected: DM100®i, DM125™, DM300C™, DM400C™, DM475™
The meter displays error code 2441 and the meter will not print.
The purge pump motor or sensor has failed.
ResolutionUPDATED: January 11, 2016
You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:
- Unplug the power cord or turn the power off with the power switch, wait one minute
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet