Error Code: 081C, how to resolve on the DM100i and DM125

Learn how to resolve error code 081C on the DM100i and DM125.

Products affected: DM100®i and DM125™

Error code 081C is displayed on the meter.

The meter experienced an internal error.

You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:

Unplug the power cord; wait one minute
Plug the power cord back in, ensuring that it is plugged directly into a wall outlet

If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.

UPDATED: 02 October 2023