Error Code: 081C, how to resolve on the DM100i and DM125

Products affected: DM100®i and DM125™

Issue

Error code 081C is displayed on the meter.

Cause

The meter experienced an internal error.

Resolution

UPDATED: August 30, 2017
You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:
  1. Unplug the power cord; wait one minute
  2. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet
If your issue is not resolved, contact customer support from 8 am to 8 pm Eastern Time. Have your model number ready.