Products affected: DM100i and DM125
The meter displays error 2445 and will not print.
The meter cannot detect if the transport motor is running.
ResolutionUPDATED: August 30, 2017
You may be able to clear the error by simply restarting your meter. Here are the steps to follow for a safe restart:
- Unplug the power cord or turn the power off with the power switch, wait one minute
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet