VERIFIED SOLUTION i

Resolving white borders or background appearing when saving a Layout window to a jpeg in MapInfo Pro

Products affected: MapInfo Pro™
Product Feature: Printing/Output/Layout



 

Issue

When saving a layout window to a jpeg or any other raster format, irregular white borders or background appears in the image.

Cause

The irregular white borders/background is caused by an incorrect layout page size specified for the layout window frame e.g. the page size set may be A4 whilst the layout window frame may have been created to A3 dimensions. 

Resolution

UPDATED: July 19, 2018
To set the correct page size, users will need to go to File > Page Setup and set the paper size there to one which suits the current layout window frame size then click OK.