Resolving user mapped drives not visible or shown as disconnected within Mapinfo Pro but visible within Explorer

Products affected: MapInfo Pro™


User running Mapinfo Professional and mapped drives to network shares are not visible or show as disconnected within Pro but visible within Explorer.


This is typically related to Rights. It can also occur when the OS "sees" the user launching Pro as an "Admin" as a different user than
when Pro is launched normally, so the OS does not display those mapped drives in Pro.


UPDATED: November 28, 2018
Try setting UAC control to "never notify" via control panel>User Accounts - this usually resolves the issue.

Sometimes this issue is caused when running Professional by having "Run as Admin" enabled.
Try turning this off by right-clicking on MapinfoPro .exe in Windows Explorer, then choose Properties>Compatibility and un-checking
Run as Admin".
This is because in certain circumstances, using the elevated credentials of "running as admin." causes Professional to "see" the
user as a different user than the one that created the mapped drives, which can be set to be "per user".

Here are more sites that discuss this common Windows issue - for these, users will likely need to engage their IT Dept. to resolve: