Products affected: DM400C™, DM450C™, DM475™
The meter is displaying error code 37B8 and will not feed.
A failure with an internal component is preventing normal operation of the meter.
ResolutionUPDATED: September 1, 2017
You may be able to clear the error by restarting your meter. Follow these steps to restart safely:
- Unplug the power cord.
- Wait one to three minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.