Products affected: DM500™, DM525™, DM550™, DM575™, DM800™, DM800i™, DM825™, DM875™, DM900™, DM925™, DM1000™, DM1100™, DM Infinity™
The meter has the message "Manufacturing Mode" on the display and will not run mail.
The internal meter software has malfunctioned.
ResolutionUPDATED: May 7, 2018
You may be able to clear the error by restarting the meter. Here are the steps to follow for a safe restart:
- Turn the power off with the power switch.
- Wait for the display to turn off.
- Wait one to three minutes.
- Turn the power switch back on.