VERIFIED SOLUTION i

Resolve "We're sorry, but this page couldn't be found" in SendPro

Products affected: Connect+® 500W, Connect+® 1000, Connect+® 2000, Connect+® 3000, SendPro™ P1000, SendPro™ P1500, SendPro™ P2000, SendPro™ P3000, SendPro™

Issue

When attempting to access SendPro™, error message "We're sorry, but this page couldn't be found" is displayed.

Cause

The page being requested has been removed or is unavailable.

Resolution

UPDATED: September 19, 2018
Follow these steps to resolve this error:
  1. Below the error message, select the button Go to Pitney Bowes home page.
  2. Return to the SendPro sign in page and sign in again.