Products affected: Any Pitney Bowes receiving, tracking, shipping, or document generation software that is used on a computer provided by Pitney Bowes
You cannot sign in to a Pitney Bowes-provided computer used with any Pitney Bowes receiving, tracking, shipping, or document generation software.
- The username or password is incorrect, or
- The computer was upgraded to Windows 10 and the username and password no longer work.
ResolutionUPDATED: October 16, 2019
If you experience this issue, contact software support.