"You have not completed your account registration" message in SendPro Online
Products affected: SendPro® Online
Issue
When signing in to SendPro Online, the message "You have not completed your account registration" is displayed.
Cause
The username being used is inactive.
Resolution
UPDATED: November 24, 2020In the message, there is a "Resend email" option. Select Resend email to resend the registration email. Follow the prompts in the email to activate the SendPro account.
