No classes available when using Envelope Printing on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)


When tapping Class on the Envelope Printing screen, no classes are displayed.


There is a problem with the internal meter software.


UPDATED: April 27, 2020
You may be able to clear the error by restarting the meter:
  1. Unplug the power cable.
  2. Wait for the display to turn off.
  3. Wait one minute.
  4. Plug the power cable back in, ensuring that it is plugged directly into a wall outlet.

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