Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)
When tapping Class on the Envelope Printing screen, no classes are displayed.
There is a problem with the internal meter software.
ResolutionUPDATED: April 27, 2020
You may be able to clear the error by restarting the meter:
- Unplug the power cable.
- Wait for the display to turn off.
- Wait one minute.
- Plug the power cable back in, ensuring that it is plugged directly into a wall outlet.
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