Resolve scheduled export file and manual export file do not match in Business Manager

Products affected: Business Manager version 7.2
 

Issue

When manually exporting a file from Business Manager and comparing the same file that was exported using the task scheduler, the two files do not contain the same data.

Cause

This is a known issue in Business Manager version 7.2.

Resolution

UPDATED: October 18, 2017
For assistance with this issue, contact Pitney Bowes technical support.