Resolving the "Transaction log upload required" message on the SendPro C Lite, SendPro C, SendPro+, SendPro C Auto

Products affected: SendPro® C Lite, SendPro® C, SendPro®+, SendPro® C Auto  (2H00, 8H00, 9H00)

Issue

The meter displays "Transaction log upload required" and will not run mail until transactions are uploaded.

Cause

Transactions need to be uploaded.

Resolution

UPDATED: May 11, 2020
  1. Tap Settings (gear) icon in the global toolbar.
  2. Scroll down to the Envelope Printer Settings section. 
  3. Tap Sync Transaction Data or Sync USPS Transaction Data.
If the transactions do not upload or you receive the message,  "Transaction upload failed" refer to Related topics:

Related topics: If you need further assistance, please use the Contact Us options below.