Postage Balance says "reading" on the Envelope Printing screen on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)


The Postage Balance says "reading" instead of showing the amount of postage available on the meter.


There is an internal component fault.


UPDATED: April 24, 2020
You may be able to clear the error by restarting the meter.
  1. Unplug the power cord. The screen should turn off after 10 seconds.
  2. Wait 2 minutes.
  3. Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
  4. Quickly tap and release the power button to turn the meter back on.