Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)
The Postage Balance says "reading" instead of showing the amount of postage available on the meter.
There is an internal component fault.
ResolutionUPDATED: April 24, 2020
You may be able to clear the error by restarting the meter.
- Unplug the power cord. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
- Quickly tap and release the power button to turn the meter back on.