Products affected: SendPro® C (2H00)
You are unable to refill for Envelope Printing during the initial installation of the device.
There was an internal meter fault.
ResolutionUPDATED: April 28, 2020
You may be able to clear the error by restarting the device.
- Unplug the power cord. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cord back in, ensuring that it is plugged directly into a wall outlet.
- Quickly tap and release the power button to turn the device back on.
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