Resolve "Address Verification Data.msi is Unavailable" when uninstalling Address Verification Data with SendSuite Xpress or Ascent

Products affected: SendSuite® Xpress, Ascent™


When attempting to uninstall the Address Verification Data program, the following error is displayed:
Address Verification Data

The feature you are trying to use is on a network resource that is unavailable.

Click OK to try again, or enter an alternate path to the folder containing the installation
package "Address Verification Data.msi" in the box below.


The installation of Address Verification Data is corrupt.


UPDATED: November 16, 2017
This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.