Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)
The power light is flashing red and blue.
The meter may have been turned on or off incorrectly, or the file system may be corrupt.
ResolutionUPDATED: May 12, 2020
- Unplug the power cord. The screen should turn off after 10 seconds.
- Wait 2 minutes.
- Plug the power cable back in, ensuring that it is plugged directly into a wall outlet.
- Quickly tap and release the power button to turn the meter on.
- When turning the meter on, just tap the power button. Do not hold it down.
- When turning the meter off, hold the power button for only 5 seconds.
- Repeat steps 1 to 4 twice to see if the power button changes to steady white.