Low battery icon on the on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

A low battery icon (battery with a red circle with a slash through it) appears on the screen.

Cause

The battery is low.

Resolution

UPDATED: May 12, 2020
  1. Plug the power cord into a known good outlet and leave it plugged in for one hour.
  2. After one hour, tap the power button to turn the device on.

If the low battery icon has not gone away after an hour or if the meter still will not start up, contact us using the Contact Us options below.