Products affected: SendPro® 300
The Android home screen (a screen with icons) is displayed.
The base and the tablet were not powered up in the correct order.
ResolutionUPDATED: July 18, 2019
- Unplug both the small and large power cables from the back.
- Wait for the screen to turn off.
- If the screen does not turn off with in 30 seconds after removing the large power cable, hold down the power button on the front and choose Power off.
- Wait one minute.
- Plug the small power cable back in.
- Wait 3 minutes.
- Plug the large power cable back in. The meter should restart.