Windows blue screen when opening the SendPro Online software

Products affected: SendPro® Online software

Issue

When launching the SendPro Online software, a Windows blue screen error appears and causes Windows to restart.

Cause

There is a conflict with the SendPro Online software and an out of date graphics driver.

Resolution

UPDATED: December 15, 2020
Update your graphics software and driver. See Updating AMD or Intel graphics drivers for SendPro.