SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00) stuck at boot-up during initializing

Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

The SendPro C, SendPro+ (2H00, 8H00) is stuck at boot-up during initializing.

Cause

Not stated

Resolution

UPDATED: April 28, 2020
  1. Unplug the power cable. The screen should turn off after 10 seconds.
  2. Wait 2 minutes.
  3. Plug the power cable back in, ensuring that it is plugged directly into a wall outlet.
  4. Quickly tap and release the power button to turn the meter back on.

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