Device is making a continuous bell or chiming sound on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)

Issue

The device is making a continuous bell or chiming sound.

Cause

The device makes a chiming sound when it connects to Wi-Fi. If the Wi-Fi signal strength is weak, the device makes a constant chiming noise because it keeps trying to reconnect to the wireless network.

Resolution

UPDATED: April 23, 2020
If the device keeps chiming:
  • Move the device to get a stronger Wi-Fi signal.
  • Use a wired network connection instead of Wi-Fi.