"PB Commerce Cloud Not Found" message on the SendPro C Lite, SendPro C, SendPro+ (2H00, 8H00)

Products affected: SendPro® C Lite, SendPro® C, SendPro®+ (2H00, 8H00)


The device displays the message "PB Commerce Cloud Not Found".


The device is unable to sync transaction data. This may be caused by problems with the network connection settings, the physical connections, or a firewall.


UPDATED: May 29, 2020

For information about the connection settings required on your network, contact your IT department.

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