Resolve OLE exception error "name". OLE object may be corrupt. (Error 1440) in SendSuite Xpress

Products affected: SendSuite® Xpress, Ascent™

Issue

When trying to ship in SendSuite® Xpress, the error message "OLE exception error "name". OLE object may be corrupt. (Error 1440)" is displayed.

Cause

Street Smart data is corrupted.

Resolution

UPDATED: October 2, 2017
This issue must be resolved by a Pitney Bowes representative. Contact software support for assistance.