How to resolve issue's pertaining to downloading and related Digital River Store issues

Products affected: all downloadable PB products
These types of issues are handled directly by Digital River, who run the eStore.

There are 3 main avenues of contact to resolve these types of issues:

1) At the eStore website, in the upper right hand corner, there is a "contact us" link which brings one to a page where user's can fill out a form and submit to Digital River for assistance.

2) User's can contact Digital River directly at (952) 649-3803

3) User's can email Digital River directly via

UPDATED:  September 20, 2017