VERIFIED SOLUTION i

# Finding the System ID for Finalist on a Windows platform

Products Affected:  Finalist
Operating System:  Windows
Invalid System ID can occur if the provided System IDs using the ipconfig /all command are incorrect or if a virtual machine is in use (in which case, this is not the true physical machine ID).

In order to find the System ID, you can use the 'ipconfig /all' command from a dos prompt.  However, the best way to guarantee the System ID(s) is to use the KEYSTORE command.

1)  Through a dos prompt, maneuver to the \bin directory where the Finalist product is installed (default is c:\Program Files\Pitney Bowes\Finalistxxx).

2)  Type in 'keystore'

3)  The keystore command will provide you with the System Tag(s).  System Tag(s) are the equivalent of System ID(s)

UPDATED:  June 26, 2019