Product affected: MapInfo Professional™
Performance best practices with video card related issues:
Settings related to MapInfo Professional preferences that you can check for video card performance:
Launch MapInfo Professional™ then select > Options > Preferences > Map Window > and check or uncheck the Enable Hardware Acceleration check box for 3D Map Windows.
In rare cases this option helps even when there is no 3D window present. Another choice would be to select Map > Options > check or uncheck the Enable Enhanced Rendering check box, which is per Map Window preference.
Global settings for Enable Enhanced Rendering are located under Options > Preferences > Styles. (uncheck or check)
These settings determine how the video driver is interacting with MapInfo Professional, so ultimately it ends up being a video driver/hardware issue.
Lowering hardware acceleration can help with video performance issues with Panning and Zooming.
Turning the acceleration to none allows for less interaction of the video driver and its hardware with MapInfo Professional. If there is a problem with the current driver, sometimes lowering the influence of that driver (which would be lowering the hardware acceleration) can help.
Recommended for IT groups to enable:
1. Choose Start > Control Panel.
2. Double click Personalization and select Display Settings.
3. Click Advanced Settings.
4. Click Change Settings on the Troubleshooting tab.
5. Move the Hardware Acceleration slider to None.
6. Click Apply and then click OK to accept the new setting and close the dialog box.
7. Click OK to close the Display Properties dialog box.
8. Restart Windows. Attempt MapInfo Professional Pan/Zoom.
Another option that may help with performance based issues is clearing the Temp folder:
- Click on Start, type %temp% in the search box, and then hit the Enter key.
This command will open the folder that Windows has designated as the Temporary folder. These are folders and files that Windows needed at one time but are no longer useful. Everything in this folder is safe to delete.
- To remove individual folders or files, hold down your Ctrl key while left-clicking on each item you want delete. Release the Ctrl key when you're finished.
- To delete these items, hit your Delete key or click the Organize button on the toolbar menu, followed by the Delete option.
UPDATED: December 3, 2019