How to create a Fiddler Trace to troubleshoot Internet connection problems for products that use internet connections

Product Affected: MapInfo Pro™
                                                              How to do a Fiddler Trace
 
  1. Download and install  Fiddler for .NET :

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2) After installing and before running make sure that HTTPS capture is enabled.
 Go to Tools - Fiddler options on the menu and tick as follows
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3)  Then in Fiddler choose File -> Capture Traffic to start capturing . 

4) Login to IE, navigate to the application and  Go to  File -> Save All Sessions to save a SAZ file of the output:
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5) Forward that .saz file to the appropriate party, such as  Support/QA/Engineering, etc.

 





 
UPDATED:  September 6, 2017