Resolve Stratus Connect generates error when viewing map configuration: failed to load map.


 

Issue

Stratus Administrator uploads tables, creates map configuration but cannot view them in Connect.
An error is generated indicating the map failed to load:
Failed to load Map : northeast_test
error map failed to load

Cause

This issue occurs when an Administrator set's things up with both an Administrator AND User Roles in Account Management.  This is not supported in Stratus..

Resolution

UPDATED: April 18, 2017
Change the role so that the Role is set ONLY for Administrator.  Once this is corrected, the user can upload AND view Map Configurations in Connect.
Note: A user would need to re-create any map configurations and possibly re-upload tables.