VERIFIED SOLUTION i
Resolving the MSVCR100.dll error during the launch of MapInfo Pro
Products affected: MapInfo Pro™
Issue
During the launch of MapInfo Pro, an MSVCR100.dll error is displayed.
Cause
This error is typically related to the Microsoft 2010 C++ Libraries that specific versions of MapInfo Pro utilize as a prerequisite for installation.
The error could occur due to a corruption of one or more of the libraries.
The error could also occur due to missing C++ libraries which typically occur when users install MapInfo Pro
via the .msi file and NOT the setup.exe (the setup checks for the needed pre-requisites for Pro to function and the .msi does not).
Resolution
UPDATED: September 8, 2017User with Admin Rights can try "repairing" the Microsoft 2010 C++ library via Control Panel>Program & Features.
Otherwise, uninstall the following software:
Reinstall MapInfo Professional via the setup.exe, which will prompt for new installations of the prerequisite software packages, i.e. Microsoft C++ Redistributables.
User's can download the 64-bit 2010 C++ libraries here
User's can download the 32-bit 2010 C++ libraries here
Otherwise, uninstall the following software:
- MapInfo Professional (do NOT transfer the license if prompted)
- Microsoft 2010 C++ - all entries
Reinstall MapInfo Professional via the setup.exe, which will prompt for new installations of the prerequisite software packages, i.e. Microsoft C++ Redistributables.
User's can download the 64-bit 2010 C++ libraries here
User's can download the 32-bit 2010 C++ libraries here
