VERIFIED SOLUTION i

Troubleshooting for failed error connecting to SOCKET

Spectrum OnDemand

Issue

Attempting to connect to SOCKET connection in Spectrum OnDemand.
 
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The following message is happening “Failed: Error connecting to socket”
 
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Cause

SOCKET connections are not supported on OnDemand. The SOCKET protocol allows for a persistent connection to the Spectrum server and that would destroy our ability to do load balancing.

Resolution

UPDATED: September 5, 2019
Only HTTP and HTTPS connections are permitted on OnDemand.